Researcher Passport

The Researcher Passport enables researchers to access restricted data.

Client
ICPSR
Project Type
Product Design
Date
Feb 2020
 - 
Aug 2021
Services
Product Management

Project Overview

The Researcher Passport is a product at the Inter-consortium for Political and Social Research (ICPSR) that helps academic researchers more easily access restricted data, such as the US Census data. ICPSR holds 16,000+ studies, and researchers must apply and be approved to access restricted data. The average time it takes a researcher to access restricted data is 2-3 months. The Researcher Passport brings this timeline down to 2-3 days, as well as enabling researchers to display their restricted data history to external repositories and more easily access data. My role on this product was primarily as Product Owner, with additional time spent conducting UX Research and Design.

Summer 2020 Report and Presentation

View the Researcher Passport website.

Sample product roadmap following the Now, Next, Later model

Project Execution

Steps along the way as part of the design and development process include

  • Qualitative and quantitative user research before, during, and after designing and developing new features
  • Creating internal and external product roadmaps
  • Designing an API, dashboard, and flow for all users and stakeholders
  • Communicating with internal and external stakeholders along every step of the process
  • Designing, defining, and estimating 150+ development tickets
  • Redesigning the development workflow within Jira to make our project more efficient and easier to build

Results

The outcome from our team's hard work has resulted in:

  • Faster turnaround for researchers applying for restricted data, from 2-3 months to 2-3 business days
  • The creation of an API and an automated application approval process
  • An automated flow and approval dashboard for reviewers and project managers to review and approve applications
  • Successful partnership with external client organizations such as ORCID, Research Data Gov, NIH, and the National Science Foundation
  • Additional funding from the National Science Foundation for future development

Summer 2020 Report and Presentation